It is just amazing how so many people manage so efficiently to bypass
some basic meeting etiquette. Imagine the following:
- People don’t accept/reject/respond to the meeting requests you send
- People don’t invite the right participants for the meetings/discussions they call for
- A clear agenda is not sent out
- All the participants have little idea of what their fellow participants’ role in the meeting will be
- Meetings are always called for more than an hour
- No one moderates a meeting with participants exceeding 5
- Minutes of meeting is nonexistent as a practice but in a few rare instances, when minutes are sent out, nobody reads it
- Context setting never happens in any meeting
- At the end of the meeting, participants leave with no clear action items and next steps defined
- People take calls in the middle of the meeting, return and expect other participants to update them
- Half of the participants always come late to the meeting
- Most meetings are sent out with no location details
- Most people don’t take any decision in most meetings
- Most people do not talk even when the points discussed concern them
Now, imagine this:
- Only in cases where decisions/outcomes have to evolve during the course of the meeting, meetings are called for more than an hour
- The right participants are invited to the meeting
- Before the beginning of the meeting, the participants know -
- The objective of the meeting and consequently the outcome expected
- Their respective roles
- The context of the meeting
- Where the meeting will happen
5. The participants arrive to the meeting on time and if they have to take calls/attend to other work, they get updates after the meeting (on what transpired in their absence) from fellow participants/meeting minutes
6. Participants participate when it comes to topics that are related to them
7. After the meeting ends, participants
- Know the action expected from each of them
- Know the time by when they should complete their action items
- Are aware of the next steps
- Get the meeting minutes from the person who called the meeting or the participant who volunteered/is assigned the note keeper.
It doesn't require an understanding of rocket science to see which set
of practices is better and more conducive to effective meetings.
After all, in a collaborative world where decisions increasingly involve
concurrence from multiple stakeholders, conducting effective meetings (and
consequently productive meetings) is an art in itself!